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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charlena Harmon

Charlena Harmon

July 10, 2026

5  out of  5
rating by Charlena Harmon
"Charity was so very helpful in giving me quotes, communication is over the top. I highly recommend this agency and most definitely Charity !!!! She saved us money and was always patient and helpful."
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james matzek

July 6, 2026

5  out of  5
rating by james matzek
"Charity is a Professional agent that stayed on my insurance quotes and never gave up.
She actually beat my rates at progressive and convinced me to switch to State Farm.
I appreciate her hard work and persistence!"
We responded:
"Thank you James. Charity and I appreciate your business!"
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James Barnhill

June 25, 2026

5  out of  5
rating by James Barnhill
"I was really impressed with Michelle and helping me get my accident taking care of..it was even during a holiday..thaks for all of state farm for being professional and making things happen."
We responded:
"Thank you James!"
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Tim Day

June 23, 2026

5  out of  5
rating by Tim Day
"Very pleased with my experience so far. Charity has been excellent in follow up and addressing my needs as I was removing and changing vehicles during the initial purchase of my policy. I purchased another vehicle and Sarah was also extremely helpful over the phone. She immediately added the vehicle to my policy and sent me temporary cards so I could make the 7 hour drive back to Crestwood with proof of coverage. Just very classy people that have made my life easier.

I regret not switching over to them sooner as I usually self manage my insurance and change carriers each year to keep costs as low as possible.

Thank you."
We responded:
"Tim. Thank You! Glad you had a great experience with Charity and Sarah!"
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Bryant Lanier

June 18, 2026

5  out of  5
rating by Bryant Lanier
"I cannot recommend Norma Reeves from State Farm enough! Norma was able to cut our insurance bill significantly compared to what we were paying with USAA, which was an incredible savings for our family.

From the very beginning, she was extremely helpful, knowledgeable, and always available whenever we needed her. She responded quickly to every question and provided outstanding customer service throughout the entire process. She took the time to explain everything thoroughly and made sure we understood all of our options.

What truly stood out was how personal the experience felt. It never felt like we were just another customer—Norma made us feel like she genuinely knew us and cared about finding the best coverage for our family's needs.

If you're looking for an insurance agent who is responsive, professional, and truly puts her customers first, I highly recommend Norma Reeves with State Farm!"
We responded:
"Thank you for your awesome review! Norma is the best!"
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Michelle Gray

June 11, 2026

5  out of  5
rating by Michelle Gray
"Charity was very helpful and answered all my questions. Always pleasant to work with."
We responded:
"Charity and I appreciate your kind review!"
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may022000

June 11, 2026

5  out of  5
rating by may022000
"Phil and Norma have been great with my insurance needs as well as assisting with getting me signed up for Medicare supplement G"
We responded:
"Thank you! Norma and I appreciate you "
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Jesse

June 2, 2026

5  out of  5
rating by Jesse
"Charity was very easy to work with she made everything so easy to understand i would definitely recommend her and the company to anyone that asks"
We responded:
"Charity and I thank you!"
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William Pentecost

May 27, 2026

5  out of  5
rating by William Pentecost
"Norma is the absolute best Account Manager I have ever worked with. Always a pleasure, and always answers all questions quickly and satisfactory. She assisted me with adding a new vehicle to my policy and an additional policy to perfect satisfaction."
We responded:
"Thanks William. Norma and I appreciate your kind words!"
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Shaun Spalding

May 21, 2026

5  out of  5
rating by Shaun Spalding
"Norma has been great at getting me set up and going with my insurance, even went through the trouble of finding every possible discount. 10/10"
We responded:
"Thanks Shaun. Norma is the best!"
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Shayne Estrada

May 21, 2026

5  out of  5
rating by Shayne Estrada
"Norma has been a great help since I chose State Farm. If you are looking for new insurance Phil Berson State Farm is a great selection and ask for Norma to help you."
We responded:
"Thanks Shayne. Norma and I appreciate your business!"
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Billy Taulbee

May 20, 2026

5  out of  5
rating by Billy Taulbee
"Charity is the bomb to work with!!! She was very patient with me cause I’m a very busy person always on the road but she got it done and done correctly!!! Same coverage as the other company I was doing business with and got it done cheaper!!!! Everyone check this team out they will get you taken care of no matter what your needs are!!! Awesome job Charity!!"
We responded:
"Thanks for the great Review Billy! Charity and I appreciate you!"
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Jesseca Pirkle

May 18, 2026

5  out of  5
rating by Jesseca Pirkle
"Answered all my questions and got my the best deals!"
We responded:
"Thank you for the 5 stars!"
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Cyn Harb

May 1, 2026

4  out of  5
rating by Cyn Harb
"Well I've never spoken with Mr. Beeson, only Charity. I look forward to speaking to him in the near future."
We responded:
"Thanks Cyn. Looking forward to connecting with you!"
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Kristy Wilson

April 30, 2026

5  out of  5
rating by Kristy Wilson
"Great team to work with!"
We responded:
"Thanks Kristy "
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Jesse Gunter

April 27, 2026

5  out of  5
rating by Jesse Gunter
"I am very pleased with Phil Beeson State Farm, I've been with them for several years and any time I have questions or concerns Charity has been a huge help, you couldn't ask for better customer service!"
We responded:
"Thanks Jesse. Charity and I appreciate your business!"
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Kimberley Henley

April 22, 2026

5  out of  5
rating by Kimberley Henley
"I received prompt service for my specific needs, along with excellent customer service from Charity."
We responded:
"Thanks Kimberley. Thanks for your comments for Charity "
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tina f

April 22, 2026

5  out of  5
rating by tina f
"Charity and Michelle have been amazing. Extremely helpful at every turn. Very reliable. I am glad we bundled home and auto with them."
We responded:
"Thank you Tina ! "
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Danny Brown

April 17, 2026

5  out of  5
rating by Danny Brown
"Charity was a pleasure to work with, appreciate the hard work to get me quoted and signed."
We responded:
"Thanks Danny. Thanks for your kind words for Charity "
Profile photo of Courtney Chesser

Courtney Chesser

April 17, 2026

5  out of  5
rating by Courtney Chesser
"After a STRESSFUL back to back month of car drama, I am happy to report that Michelle with this office and the claims team at large were the best part of the experience."
We responded:
"Thank you Courtney. Appreciate your kind words for Michelle "
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falcon bob

April 14, 2026

5  out of  5
rating by falcon bob
"i had state farm from 1977-2000, then had 4 teen drivers and had to go elsewhere. over the yrs i went with independent agents and had to shop every yr. my dad recently passed away and i had to pay his insurance on 3 cars and house. he lives down the street from me and was paying a lot less on his house insurance than i. i contacted his agent and gave my info... house,motorcycle,3 cars,1 classic car...state farm came in at $1112.00 less than my agents(i had 3 different agents handling the different items). i contacted said agents (independent) and they said that the rates due in april were the best on the market. state farm was able to save me a ton of $ and get all of my insurance needs under one agent/company, and the office is 3 miles from my home. i appreciate the time they spent with me. no games. thank you. charity s. i didnt see jake but thats ok. lol."
We responded:
"Thanks Bob. Charity and I appreciate your kind words!"
Profile photo of Jennifer Syamala (Jen S)

Jennifer Syamala (Jen S)

April 13, 2026

5  out of  5
rating by Jennifer Syamala (Jen S)
"Charity has been really helpful and easy to work with. Thank you Charity!"
We responded:
"Thank you! Charity and I appreciate your business. "
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michael

April 12, 2026

5  out of  5
rating by michael
"Everyone in the office always willing to take the time to sit with you and address any issues that life may throw at you.
Drive Safe and Save has saved me a bunch of dough. My premium is approaching the realm of “Chump change.”"
We responded:
"Thank You Michael "
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Sandy Collins

March 29, 2026

5  out of  5
rating by Sandy Collins
"Well pleased with the service I get with State Farm."
We responded:
"Thank you!"
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chris De La Cruz

March 26, 2026

5  out of  5
rating by chris De La Cruz
"Norma Reeves helped us get going with State Farm again, she did what she could to get my family the best quote possible we are satisfied customers! Thanks Norma!"
We responded:
"Thank you for you kind words! We appreciate Norma !"